You Should Test That! audiobook cover - Conversion Optimization for More Leads, Sales and Profit or The Art and Science of Optimized Marketing

You Should Test That!

Conversion Optimization for More Leads, Sales and Profit or The Art and Science of Optimized Marketing

Chris Goward

4.4 / 5(25 ratings)

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Learning Tools

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Mind Map

You Should Test That!
Mindset & Approach
Websites are machines, not art; they require constant tweaking
Traffic is useless unless it converts into monetary value
CRO prevents negative halo effects from poor site performance
Avoiding False Assumptions
Design agencies often prioritize aesthetics over actual business goals
Copying competitors is risky without knowing their conversion data
Reject the HiPPO Method (Highest-Paid Person's Opinion)
Adopt the Customer Tested Method using scientific hypothesis testing
CRO & SEO Synergy
CRO improves user experience, which Google rewards with higher rankings
Hide tests from search engines using JavaScript Redirects
Maintain consistent SEO tags across all tested pages
Defining Goals
Establish clear business reasons for the website's existence
Use a top-down goals waterfall to structure priorities
Prioritize website elements based on your primary business goals
The LIFT Model
Value Proposition
Relevance
Clarity
Anxiety
Distraction
Urgency
Formulating Hypotheses
Address multiple LIFT factors to maximize conversion opportunities
Transform identified site weaknesses into testable strengths
Formula: Changing [weakness] to [fix] improves [goal]
Ensure hypotheses are strictly testable and isolatable
Reducing Anxiety & Distraction
Anxiety
Distraction
Testing and Analysis
Establish specific goal triggers, like a 'Thank you' page
Run tests for at least 10 days across two weekends
Control for random variables like weekend shopping habits
Be open to surprising data and act on the findings
Treat CRO as a continuous process adapting to customer needs

Quiz — Test Your Understanding

Question 1 of 10
According to the author, what is the most accurate metaphor for a successful, well-functioning website?

You Should Test That! — Full Chapter Overview

You Should Test That! Summary & Overview

You Should Test That! (2013) dives deep into the science of conversion rate optimization, offering readers a wide range of tips and tricks they can use to turn their site visits into sales.

Who Should Listen to You Should Test That!?

  • Any business owner who wants to unlock the full potential of their website
  • Anyone interested in online marketing
  • Web designers and marketing managers

About the Author: Chris Goward

Chris Goward is the founder of WiderFunnel, a marketing-optimization agency that has worked with clients such as Google, Electronic Arts and Babyage.com.

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