Content Rules audiobook cover - How to Create Killer Blogs, Podcasts, Videos, Ebooks, Webinars (and more) that Engage Customers and Ignite Your Business

Content Rules

How to Create Killer Blogs, Podcasts, Videos, Ebooks, Webinars (and more) that Engage Customers and Ignite Your Business

Ann Handley & C.C. Chapman

3.9 / 5(89 ratings)

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Content Rules
The Power of Content
Replaces pushy marketing by pulling customers to you
Acts as a direct extension of your brand image
Builds credibility and one-on-one trust at massive scale
Shares and retweets are now as important as sales figures
Brand Voice & Identity
Write in a friendly, conversational tone with simple language
Avoid generic corporate jargon that pushes customers away
Inject personality, humor, and entertainment into your posts
Bring out the relatable, human side of your business
Understanding the Audience
Identify demographics and needs using tools like QuantCast
Use AdWords to find common customer search queries
Always be listening to trends using Google Alerts
Content Creation Strategies
Share true stories about real people in normal situations
Ask followers their opinions to generate new blog posts
Curate and share smart, real-time content from others
Encourage user-generated content to get customers deeply involved
Sharing & Distribution
Prominently feature share buttons on websites and blogs
Offer content in easily shareable formats like PDFs
Write punchy tweets using superlatives and odd analogies
License your content and set clear usage rules
Organization & Repackaging
Maintain an editorial calendar managed by a Chief Content Officer
Set specific daily, weekly, monthly, and quarterly publishing schedules
Repackage existing content into new formats to increase visibility
Metrics & SEO
Set specific, quantifiable goals and analyze your failures
Publish original content to earn inbound links and higher rankings
Use long-tail keywords phrased as specific customer questions
B2B Content Strategy
Keep committees engaged throughout long B2B buying cycles
Map individual buyer questions and concerns using a spreadsheet
Link all content to short-term goals and long-term strategy
Bundle repackaged content into comprehensive kits for prospective clients

Quiz — Test Your Understanding

Question 1 of 8
According to the text, what is the new strategy for reaching customers compared to traditional marketing methods like mail advertising?

Content Rules — Full Chapter Overview

Content Rules Summary & Overview

Content Rules (2012) is a guide to content publishing that’ll help you implement effective and sustainable strategies. Regardless of whether you’re a social-media novice or a web-savvy pro, these blinks will guide you through the ins and outs of web-based content tools and social media sites, while offering plenty of helpful content tips along the way.

Who Should Listen to Content Rules?

  • Business owners looking to integrate content publishing into their marketing strategy
  • People hoping to harness the power of social media to reach huge groups
  • Creative professionals in any media who want to complement their skills with a flair for sales and marketing

About the Author: Ann Handley & C.C. Chapman

Ann Handley is the Chief Content Officer for MarketingProfs, a company that offers marketing resources and training to 442,000 subscribers. She is the author of Everybody Writes: Your Go-To Guide to Creating Ridiculously Good Content, a Wall Street Journal bestseller.

C.C. Chapman is a marketing consultant who, in addition to creating DigitalDads.com, co-founded the marketing company The Advance Guard. His previous positions include VP of New Marketing for the design-marketing firm, Crayon.


[Ann Handley, C.C. Chapman: Content Rules] copyright [2012], John Wiley & Sons [Inc. or Ltd. as applicable] Used by permission of John Wiley & Sons [Inc. or Ltd. as applicable] and shall not be made available to any unauthorized third parties.

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